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We're Exceptional Team Players...
Call Doctors utilizes a team approach, supporting physicians and nurse practitioners, Home Health Agencies, Discharge Planners and Caregivers with our corporate resources. Throughout, the focus is placed on the patientıs need.
Our board-certified physicians appreciate that fact, welcoming the opportunity to be close to the patient and having a more hands-on role in testing and outcomes.
The physician always makes the initial call. Now, with the recent advent of Medicare payment for nurse practitioners making housecalls, most follow-up calls can be performed by non-physicians under telephonic supervision using the Call Doctor communication and triage network.
Releasing physicians from the routine follow-up housecalls not only improves job satisfaction, but also allows the physicians to adopt the Case Management role recognized as crucial for quality assurance by the HCFA and American Academy of Home Care Physicians. This role takes the form of educational lectures to regional home health organizations, generating referrals of new patients; review of medical records and teaching of the nurse practitioners, thereby supporting the team concept; and telephoning home health professionals and referring professionals for oversight, paid by Medicare.
Even more important, freeing up the physicians allows immediate MD triage in urgent cases, with same-day response for 90% of new patients. Now, the physician can truly replace the failed hospital-based paradigm with a new comprehensive case management approach to providing care in the home.
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